Customer List Surveys

The perfect match

We have access to millions of highly responsive and deeply profiled panelists. So we can help you field customer surveys in a fast, cost-effective manner using advanced list matching.

In most instances, we can deliver the sample size needed for a particular customer universe by matching a company's customer list to members of our panels.

How it works

Our List Matching service uses a series of unique and immutable characteristics from a customer list to match against active panel members.

By making this match, we identify panel members that are customers of a specific company, allowing us to invite them directly to participate in customer surveys – another useful feature for you.

Benefits of our List Matching service:

  • Ability to field branded or unbranded surveys
  • Increased control over fielding schedules
  • Faster fielding and turnaround times
  • Improved response rates
  • Proven panel management techniques
  • "Built-in" incentive model
  • Availability of additional data appends

Survey types:

  • Customer Satisfaction
  • Customer Loyalty
  • Customer Feedback
  • Competitive Benchmarking
  • New/Inactive Customer
  • Product/Service Evaluation