Mark held several roles in operations in London and Madrid. In 2009, he moved up the ranks to operations director Europe. In 2012, Mark moved to the US where he was responsible for leading operations for strategic partnerships and in 2015 took on the responsibility for the end-to-end project management team in North America. Before SSI, Mark worked for five years at GDCC managing the professional services team. Mark holds an MBA from INHolland, The Netherlands and studied Social Cultural Anthropology at the VU in Amsterdam, The Netherlands.